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Webchat

Our webchat does more than just communication

An intelligent, AI-powered platform for seamless multi-channel communication, featuring customizable chatbots, automated workflows, and GDPR-compliant management for more efficient customer interactions.

Webchat

Communication for effective collaboration

A seamless team communication platform with real-time messaging, file sharing, and an integrated chatbot to streamline workflows and enhance collaboration in your team.

  • Fleesensee Logo
  • The Grand Ahrenshoop
  • TMV Logo
  • Romantikhotel Scheelehof
  • Haffhus

One app for everything

Comprehensive automation of your communication

  • Always accessible to your guests

    Respond to inquiries quickly and fully automatically with AI-based solutions

  • Generate more revenue

    Leverage our booking tools or integrate your own to increase online bookings

  • Funnel and contact management

    Generate leads and utilize them across all Oktus apps for personalized communication

  • Easily accessible website content

    Simplify access to important information for your guests

  • GDPR-compliant

    Our webchat adheres to EU data protection regulations, ensuring legal security for you and your guests

  • Stay connected with chat users

    Reach your guests persistently via chat with our follow-up message feature

  • Multilingual communication

    Effortlessly communicate in multiple languages to reach guests from around the world

  • Custom design

    Seamlessly adapt the webchat to your website’s design for a consistent brand experience

80% of users provide their contact details

  • Stay connected with your guests at all times
  • Ensure constant accessibility with follow-up emails
  • Unique permanent chat link for seamless interaction
Webchat Contacts

Automated responses with your personal chatbot

Relieve your staff while providing guests with fast and accurate answers based on your unique knowledge base.

  • AI-powered

    Intelligent responses for a seamless user experience

  • Customizable

    Adjust language, tone, and other settings to fit your preferences

  • Personalized

    Enables tailored, personal interactions

  • Multilingual

    Communicates fluently in any desired language or dialect

  • 24/7 availability

    Your virtual assistant is ready around the clock

  • Easy integration

    Effortlessly integrates into existing systems and platforms

Add knowledge to our platform in seconds

  • Integrate information and content from any website of your choice
  • Upload documents in formats like PDF, Excel, Word, and more
  • Empower your chatbot to deliver automated responses using your knowledge base

Features

Efficient communication and data integration

Optimize guest communication with templates, FAQs, omnichannel solutions, and seamless integration of external data sources for a personalized experience.

  • Contacts

    Streamline lead generation with customizable tagging options and easy integration into the guest journey.

  • Push notifications

    Receive instant notifications for incoming messages, whether in your browser or the Oktus app.

  • Omnichannel communication

    Use webchat across multiple platforms to stay connected with your guests.

  • Templates + FAQs

    Quickly and easily respond to inquiries with pre-saved templates and FAQ answers.

Expand your knowledge base in no time

  • AI-powered knowledge upgrades: Automatically and intelligently generate content like FAQs
  • Save time with quick and effortless updates
  • New information is instantly available and ready to use
Generate FAQ

Profit

Increase revenue with less effort

  • Direct sales growth

    Online booking links make it easy for customers to act anytime

  • 24/7 sales operations

    Your chatbot serves as a digital sales manager, available around the clock

  • Streamlined product discovery

    Help customers find relevant products and services faster than ever

  • Time savings for your team

    Automated processes reduce workload for your staff

Customizable

Create your own unique webchat

Design your webchat to suit your needs with customizable colors and text, push notifications for instant responses, and integration of your personalized knowledge base for a cohesive brand experience.

  • Flexible design

    Tailor webchat colors to seamlessly match your brand identity.

  • External data sources

    Integrate external sources like POIs, events, and bookable offers – seamlessly linked to the Oktus knowledge platform.

  • Custom texts

    Adapt webchat texts to perfectly align tone and style with your brand.

  • Knowledge base

    Connect your webchat to knowledge bases of your choice, accessible for chatbot responses.

Use forms integrated in your webchat

  • Capture structured data with custom forms such as feedback, inquiries, or lost and found.
  • Only one-time registration required
  • Data can be immediately used for workflows

Mobile App

Stay connected anywhere with our mobile app

Download the Oktus app to have access to your chats at all times. And thanks to push notifications, you won't miss any more messages.

Mobile App

Schedule a demo with us now

Book a personalized demo with us to explore all the features of Oktus and discover how we can support your company.

Request a demo